Paris is home to many of the most prestigious 5-star hotels and ‘Palaces’ in the world, and as the leading training provider for this elite sector, Impact London are delighted to be delivering a carefully curated selection of our ‘Luxury Hospitality’ programmes to our Parisien clients.
We have tailored our sessions to meet the individual requirements of these exclusive properties, with a focus on delivering an exceptional level of luxury engagement suitable for the guests of such renowned French icons.
Assertive Conflict Resolution
Develop the skills to prevent, manage and resolve conflict in an effective, positive and confident way.
Introduction to the
Art of Luxury
Help your staff get familiar and comfortable with the world of luxury hospitality and its fundamentals.
Delivering Distinctive Luxury Service
How to create memorable experiences by effectively reading the guests and engaging genuinely.
The fundamentals of e-mail writing, focused on the correspondence most encountered in Hospitality.