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Bringing our expertise to a wider luxury audience

Impact London has been the leading provider of communication training to the luxury 5-star industry for over 20 years. While we work with many of the most prominent hotels and restaurant groups in London, we realise that smaller and independent hotels and restaurants may not have the space, staff availability or budget to organise in-house courses.

Impact Connect is a new venture to bring our courses to a wider audience – open sessions of our most popular courses, delivered in a Central London location or via Zoom, specially designed so more boutique clients can take advantage of our expertise for key members of their teams. 

As always, we are more than happy to tailor our sessions to address your key needs and requirements, to ensure the courses are of maximum benefit to both the team-members and the client.


Flexible timings & immediate start

Schedule designed to fit around day-to-day hotel operations, with regular sessions available for your key team members to attend whenever it suits you.


Convenient Central London location

Training is held in a convenient and Covid-secure Mayfair location, within walking distance of most hotels and easily accessible via public transport.


Pricing that fits any hotel budget

The fees for Impact Connect sessions are specially aimed at hotels with smaller staff numbers and limited training space.

To find out more, contact John Baker on or give us a call on +447762373326. 

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