Impact London is run by John Baker MSc(Econ) LSE and Georgia Baker
BA(Hons) Kings College, London. The company was established in 2001
to expand on Impact Spain's highly successful language training courses, and now provides executive language and communication training to companies throughout London, the UK and across Europe, specialising in the five-star hotel industry.
Contact Details
To request a brochure with full details of our courses, or to arrange an initial consultation visit:
0776 237 3326 / 0208 341 5795
Five-star training for the
five-star industry
Within the highly-competitive five-star hotel sector, communication is the key to success. Impact London is the industry specialist, and our mission is simple; to provide our clients with a range of carefully designed courses to enhance and develop both the English language fluency and key communication skills of their staff.
All of our bespoke training familiarises the participants with the skills necessary to operate effectively in their roles, and is intended to deliver exceptional added value to the hotel, both in enhanced guest satisfaction and staff performance.
Our client list includes many of the most prominent hotels in London and Paris, and we are extremely proud of the courses we deliver and the results we achieve. We are confident you will be delighted with the rapid improvement in your staff’s communication skills.
In addition, we deliver our courses to a wide range of corporate clients beyond the hotel industry, drawing on the expertise of this service-led sector to develop the key communication skills of staff in many fields.